Membership Policies


Investment Policies

  • Every member-owner must invest $175 ($30 for qualifying low income residents).  This includes a $150 investment in the Co-op, plus a nonrefundable $25 administrative fee. Payment plans are available. This is required for each adult member of your household.  Find more information under Payment Plans.
  • If one member of a household becomes a Member-owner of the Co-op, all adults in that household who share food with the Member-owner must also become Member-owners.


Work Shift Policies

  • Every Member-owner of the Co-op will need to complete regular work shifts. The current length and cycle for work shifts is two and a half hours every four weeks, or five hours every eight weeks in a committee, and is subject to change as our Member-owner base expands and/or our business requires.
  • A member-owner is welcome to work another member-owner’s shifts, but the total number of shifts completed needs to match the number of members.
  • Each member-owner is responsible for their shift and is expected to find a replacement for the shift if they cannot fulfill it.  Click here to see how: Shift Swapping Procedure
  • If you do not follow the shift swapping procedure and do not show up for your shift, you will be considered a “No Call, No Show” and receive a double make-up, which requires you to make up 2 shifts within the next 4 weeks (before your shift cycles back).
  • If you miss 2 shifts in a row, you will become “inactive” and unable to shop until you make the shifts up. You only have to make up 2 shifts within one 4 week cycle to become “active” in the system again, even if you have exceeded 2 missed shifts.
    • To have your membership “reactivated” email Membership. Once you receive a confirmation email, you must schedule both of your make up shifts (within the same 4 week cycle).  Only after you have worked the first shift will you be allowed to shop again.  You will still need to make up the 2nd shift within that cycle.


Leave & Cancellation Policies

  • The Co-op allows any Member-owner to take a “personal leave” (8 weeks minimum, without shopping and without needing to work) once per year for any reason.  The Co-op also permits adjustments to the work requirement (without loss of shopping privileges) for member-owners who have disabilities or serious health conditions, who are caring for people who have disabilities or serious health conditions, who are coping with the death of a loved one, or who have recently brought a child into their family.  Member-owners wishing to make use of these special programs should contact Membership for more information.
  • If you are a current or prospective Member-owner with an unusual, personal circumstance not covered by these policies, please contact the Co‐op’s Membership Relief Council, by emailing Membership, who will make recommendations regarding all requests, which will then be voted upon at a General Meeting. You may join and shop (or remain a Member-owner) temporarily while your request is pending. Requests typically take two months to process. Examples of special circumstances the Membership Relief Council might consider as basis for a temporary or permanent work exemption:
    • Member-owner who has a disability
    • Member-owner who is a caregiver for someone with a disability
    • Member-owner who is seeking temporary exemption from work following the birth or adoption of a child
    • Member-owner who will be traveling away from NYC for several months and seeks a temporary work exemption or “suspension” of membership
  • If you should ever decide to cancel your membership to the Co-op, simply email Membership with your contact info and reason for leaving.  If you wish for your investment to be redeemed you will be referred to the Investments team.  Please remember that when a member-owner requests a redemption of his or her investment, it may not be immediate.  The redemption timing is determined by the Board of Directors, according to the Co-op’s fiscal health and other factors (and as such, a member-owner remains a member-owner until his or her redemption is processed). Often member-owners that leave the Co-op choose to donate their investment to the Co-op. Currently all investment redemptions are on hold. Please email Membership if you have questions before joining.
  • If you have a question about our existing membership rules, please email Membership.
  • If you would like to know the status of your investment redemption, please email the Investments team.